There are nearly 5 thousand products on our site. You can search by entering the name of the product you are looking for or the product code information in our product search area at the top of our home page.
If you cannot find the product you are looking for in this section, you can immediately call us at (0554) 160 29 30 (09:00-23:00) or send an e-mail to [email protected].
 
My product that I am using is broken or I have a problem with the product?

All our products are guaranteed for 2 years. However, if there is a problem with the product even though it is used in accordance with the instructions in the terms of use, we request you to inform us immediately.

You can call us at +90 (501) 049 62 08 (09:00-23:00) or send an e-mail to [email protected]

My Product Is Missing What Should I Do?

If the product comes in several packages, please find out how many packages came from the cargo. The missing piece may have been left in the cargo. Otherwise, we kindly ask you to immediately convey the issue to our sales consultants by calling 90+ (501) 049 62 80 (09:00-19:00) or by sending an e-mail to [email protected].

If there is a missing shipment in the products that come with logistics (shipping), you can contact our customer service 90+ (501) 049 62 08 (09:00-19:00) or send an e-mail to [email protected] you can send it to us. Your After Sales Service record will be opened and your missing part will be sent as soon as possible. While we resolve missing part requests within an average of 14 business days, our maximum SSH record resolution time is 28 business days.
 

If I Create an Order from Europe, Will the Product Arrive?
We have delivery to all European countries . We deliver the product you have ordered within 50 - 70 days . In overseas orders, shipping and customs expenses belong to the buyer.

Do you have a store where we can see your products? / Where is your store?
We offer service to our valued customers with our 7 Stores on the European Side of Istanbul. You can click on this link to reach our stores address